Of the 279 million vehicles on the road in 2020, 278 million of them require oil changes.
EVs will take decades to impact the market
Drivers understand that to extend the life of their vehicles, routine maintenance is a must. According to research conducted by IHS Markit, the average vehicle in operation in 2020 was 12.1 years old. Americans cumulatively drive about 3 trillion miles per year, and Americans are keeping their vehicles longer than ever before. The auto aftermarket industry is strong because nearly everyone in America drives. “One of my goals is to help three of my employees open their own stores.”
Management training courses, in particular, have helped Daniels elevate the skills and effectiveness of several key employees. Tyson Daniels, who owns four locations in Idaho, says that franchisee support is excellent: “I feel like my regional support director is a partner in my business.” One huge benefit has been the training available to employees, both in-person and through online courses. And the integrity to let people know when an agreement may be broken. And we value commitments - the willingness to do what’s needed to fulfill promises. We look for leaders who will empower their employees and who enjoy watching them develop new skills and advance their careers. We look for people who treat others with respect, honesty, and consideration. We look for people who have the drive to constantly improve, and the willingness to share ideas and ask questions. We work hard every day to earn the trust of franchisees, just as you work to earn the trust of your customers and employees. We all rely on one another for the brand to be successful. Grease Monkey believes that the best way to build a successful business is to instill a strong culture within the organization. “I truly believe if our customers knew what we know, they wouldn’t go anywhere else.” We build teams through respect, empowerment, and drive It is nice to be able to sit down with employees and tell them that we only provide services that are right for the customer and right for the customer’s vehicle, and when in doubt, do the right thing.” Guaranteed.’ And they really do take that to heart and they encourage franchisees to do the same thing. Steve Sessums, a former airline pilot who owns six Grease Monkey centers, says the no-pressure approach is one of the things he likes about the brand. We simply let customers know what we advise to help them keep their vehicle tip-top. But we don’t take a sales-driven approach. From a business perspective, it’s an opportunity to sell additional services and increase the average ticket and profitability. If we find issues, or if mileage indicates that it’s time for manufacturer-recommended services, we let the customer know the issue and give them the option of having the service performed. We even vacuum the interior and wash the exterior windows. During each oil change, we conduct a 16-point inspection of the vehicle: checking air filters, brake fluid, power steering fluid, battery fluid, coolant, tires, windshield wipers, and more. Grease Monkey’s success has been built upon fast, reliable oil changes and courtesy checks that help extend the life of our customers’ vehicles.Ĭustomers choose us because our Pit Crew act as advisors, not salesmen.